Enjoy complimentary Shipping on Orders Over $199
Return policy
Money back guarantee
Free shipping
On all order over $199
Secure Payments
Secure payments system
24/7 Support
Contact us 24 hours a day
Shipping & return
Shipping Information
1. Worldwide Shipping
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We offer worldwide free shipping to eligible regions, including the USA, Canada, UK, Australia, and more.
2. Processing Time
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Orders are processed within 24–48 hours of confirmation (excluding weekends and holidays).
3. Estimated Delivery Time
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Delivery time atleast take to 10-15 business days.
(Delivery times are approximate and may vary due to customs, courier delays, or other factors beyond our control.)
4. Tracking Orders
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Once shipped, you will receive a tracking number via email.
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Tracking may take 2–4 business days to update after dispatch.
5. Customs & Import Duties
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Customers are responsible for checking their country’s import regulations for medicines.
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Pharmacy9 is not liable for delays, confiscation, or additional charges imposed by customs.
Return & refund Information
Due to health and safety regulations, returns of pharmaceutical products are limited. However, we strive to ensure customer satisfaction and resolve issues fairly.
1. Eligible Returns & Refunds
You may request a return, refund, or reshipment if:
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You received the wrong product.
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The product was damaged or defective upon arrival.
2. Non-Returnable Items
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Opened or partially used medicines.
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Products not in their original packaging.
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Orders with incorrect shipping information provided by the customer.
3. Refund & Reshipment Process
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Contact us within 7 days of receiving your order with your order number and details.
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Provide photo evidence if the product was wrong, damaged, or defective.
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Once approved:
Refunds are issued to your original payment method within 7–10 business days, OR
We may offer a free reshipment as an alternative solution.
4. Contact us
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For questions, concerns, or support, please contact us at:
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📧 support@pharmacy9.com
📞 +1 (505) 648-1952
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